This Shipping & Delivery Policy is applicable to all purchases made through the Subham App, operated by Sri Subham Stores Private Limited.
Subham App delivers only to selected serviceable pincodes in your local area. You will be able to place an order only if your address and pincode fall under our delivery zone. We reserve the right to accept or reject delivery requests based on pincode availability.
Each product in the Subham App is assigned one or more eligible delivery shifts. Shifts may include (but are not limited to):
Delivery shift information is displayed on the product page, and users can select their preferred delivery time accordingly.
A flat delivery charge of ₹5 is applicable to all orders, regardless of cart value. We currently do not offer free delivery under any circumstance.
If the delivery staff is unable to deliver the order because:
then the delivery will not be retried automatically. However, customers can reschedule or postpone their delivery to any upcoming eligible shift via the app or by informing our support team before dispatch.
Customers can provide special delivery instructions while placing an order. Examples include:
Our delivery staff will do their best to follow these instructions, subject to feasibility and safety.